Lansy AIIn-person conversation intelligence
Every customer conversation becomes advice for your team
Lansy AI hears and reviews every in-person customer conversation. Staff get personal coaching after each shift, and managers see what customers ask for and where sales are missed.
Results from client pilots
Food delivery chain
4.3×
more often agents read the order back before the total
Coffee chain
+50%
more loyalty cards issued, two weeks from pilot to first results
Online school
85–90%
analysis accuracy, checked by experts; review takes minutes instead of hours
How it works
Record
A counter mic or a staff badge records the conversation once the guest and the employee have agreed.
Transcribe
Speech becomes text in Arabic, English, or a mix of both, including conversations that switch languages midway.
Review
Every conversation is scored against the goal you choose: was the add-on offered, did the promo come up, did the visit end with a next step.
Advise
Each team member gets short personal advice after the shift. Managers get a daily report on the shift against the goal.
Built for conversations no one else hears
Beyond the phone line
Call analytics stops at the phone line. Lansy works where revenue actually happens — in the room with the customer.
Every conversation, not a sample
A mystery shopper hears one staged visit a quarter. Lansy hears every real conversation, every day.
Mentorship, not surveillance
Personal data is removed before analysis. Reports go to the employee and their manager.
Made for the Gulf
Multilingual — Arabic, English, and code-switching included — plus real venue noise, UAE data residency, and an on-premise option.
Privacy and consent
- Recording starts only with consent from both the employee and the guest, and either can withdraw it.
- Personal, off-topic talk is detected and removed before analysis.
- Names, phone numbers, addresses and card numbers are masked before AI processing.
- Access is private by default. There are no public rankings.
- Data stays on servers in the UAE. Personal data is never used to train AI models.
Live in two weeks
- Day 1Agree on the one metric to move
- Days 2–3Install counter mics or staff badges
- Week 2First reports reach the team
Industries
See Lansy on your own conversations
Most teams start with a one-location pilot. Pricing depends on the number of locations and devices.